Privacy Policy
How The Wire handles information when you use our services.
We respect your privacy and aim to collect and use information only where it is reasonably needed to operate The Wire and provide a safe, functional community. This policy applies to The Wire website and related services operated by the community.
Information We May Collect
Depending on how you use The Wire, we may process information such as Discord identifiers, FiveM identifiers, account or purchase information, support messages, and technical information needed to operate and secure our services.
How We Use Information
Information may be used to provide and secure our services, manage player access, provide support, process purchases, prevent abuse or fraud, communicate important service information, and improve the community.
Cookies & Similar Technologies
The website may use cookies or similar browser technologies where needed for functionality, preferences, security, analytics, or third-party services. Your browser may provide controls for managing cookies.
Sharing & Third Parties
We may rely on third-party providers to host, operate, secure, or provide parts of the service, including payment or store services. Information is only shared where reasonably necessary for those services, legal obligations, security, or protection of the community.
Data Retention & Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including operational, security, legal, and record-keeping requirements. We take reasonable measures to protect information, but no online system can be guaranteed completely secure.
Your Rights
Depending on your location and applicable law, you may have rights concerning access, correction, deletion, restriction, objection, or portability of personal information. Requests can be made through our official Discord contact channel.
Contact
For privacy questions or requests, contact The Wire team through our official Discord community or via email at info@the-wire.uk. Please do not send passwords, payment card details, or other unnecessary sensitive information.